ONE begins taking bookings

2/13/2018

Japanese joint venture Ocean Network Express (ONE) today began accepting bookings for its container shipping service, on a phased basis.

The joint venture of Kawasaki Kisen Kaisha (K Line), Mitsui O.S.K. Lines (MOL), and Nippon Yusen Kabushiki Kaisha (NYK) is set to start its business operations on 1 April. And in a joint statement, the parties explained that with the commencement of ONE’s business operations on 1 April, there will be up to four companies, “namely ONE, K Line, MOL, and NYK operating on the same service concurrently during the transitional period until three pre-existing lines completely stop operating vessels”.

Acknowledging the potential for confusion among customers in the initial stage of the joint venture’s operations, the four parties said: “To help our customers to place bookings with the right party, we have provided more information of the operators on each route and service in ‘Booking Ownership Guide’ and ‘Vessel Voyage Direction List’ on the four companies’ websites”.

They added: “If a customer makes a booking with an operator different from those in the Booking Ownership Guide or Vessel Voyage Direction List, we will attempt to coordinate between ONE and K Line, MOL, and NYK to ensure handover to the appropriate operator upon confirmation of the customer’s intention.”

Customers are urged to contact each country’s ONE office for more detailed information regarding new bookings.